Terms and Conditions

PRESTIGE TRANSPORTATION LLC

TERMS & CONDITIONS

We want to welcome you to https://www.prestigetranslv.com, “website” operated by Prestige Transportation LLC (“us”, “we”, or “our”). Please carefully read the following Terms and Conditions governing your use of the Website (“Terms”, “Terms of Use”, “Terms of Service”).

Acceptance and compliance with the Terms condition access to and use of the Service. These Terms apply to visitors, users and others who access or use the Service, on their own behalf or on behalf of any company. By accessing or using the Service, you signify your acceptance to these terms of use. If you do not agree with any part of the terms, please do not use our service.

Prestige Transportation LLC reserve the right to change the Terms of Use at any time. By these reason, we instead that you periodically visit this page to review the then-current terms of use to which you are bound.

GENERAL

  • No drug use or smoking allowed in any of our vehicles.
  • Alcohol use is permitted only inside the vehicles equipped with divider.
  • It is illegal and unsafe to load the vehicles beyond seating capacity.
  • We assume no responsibility for articles left in our vehicles.
  • Company will not be responsible for delays caused by any of the following reasons: acts of God, public enemy, authority of law, quarantine, riots, strikes, force majeure, accidents, breakdowns, bad conditions of the road, storms and other conditions beyond its control.
  • If any person or passenger is intoxicated, unruly or who is believed to be under the influence of narcotics; the driver of the transit vehicle will have the right to refuse to carry the person or require any passenger to leave the vehicle.
  • Company will not refuse service to anyone because of race, creed, sex or national origin.

RATES

  • A minimum of one (1) hour of fares must be paid to warrant service being offered. 1/2 hour charges will only be applied after the first hour and, only if the charter ends in the first thirty minutes of a subsequent hour.
  • Additional charges may apply based to mileage, zones or zip codes.
  • Rate includes driver, audio/video equipment.
  • A 20% gratuity is added to every trip. There is no need to tip the driver additionally, unless the customer wishes to tip voluntarily.
  • Rate is exclusive of rates for accompanying staff (i.e. interpreter services).

ADDITIONAL CHARGES

  • Tolls, parking, airport fees, fuel surcharge, 3% transportation tax and other surcharges not included in the estimate; may also apply to the final price.

CANCELATION FEE AND REFUNDS

  • Before the execution of the transport, the payment must be made in full.
  • Cancellations must be made a minimum of 72 hours prior to the scheduled date/time of the reservation in order to receive a full refund (during special city events, this cancellation period is extended to 14 days).
  • Cancellations made within the 72-hour window will forfeit 50%.
  • For City Special Events, cancellations made within the 14-day window will forfeit 50%.
  • Same Day Cancellations and No Shows will forfeit 100%.

NO SHOW

  • For all reservations, if the passenger does not arrive as scheduled at the designated customer/driver meeting location, some of next charges will be charged: a full trip rate plus gratuity, airport parking fee, fuel surcharge, tolls, parking and other charges. Chauffeur will wait for 1 hour on all airport reservations and 30 minutes on regular reservations.

DAMAGES

The client assumes full financial liability for any damage to the vehicle caused during the rental by them or any members of their party.

  • Cigarette burns: $600.
  • Sickness in vehicle: $500.
  • Broken/missing decanters: $50.
  • Broke sunroof clips: $60, Broke sunroof handle: $100, Broke sunroof: $350.
  • Exit alarm: $10.
  • Smoking fine: $100.
  • Ripped seating: $500.00
  • Broken or torn headliner: $500.00.
  • Broken window: $1,000.00.

CHILDREN – UNACCOMPANIED

Persons under the age of 21 will not be permitted to take part in the Service unless a parent, legal guardian, or other responsible adult accompanies the minor. If there is no accompanying person, it will be necessary to sign a consent form by the parents or legal guardians that allows minors to participate in the service. We define an adult as any person over the age of 21 who is responsible for the care and supervision of the child.

CHILDREN’S FARES

No child will have a reduced rate. No child will be allowed to sit on anyone’s lap. If children require infant seats or child safety seats, these must be provided and installed in the vehicle by an authorized responsible adult, secured with the vehicle’s seat belts.